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Cookie Policy

A plain-English explanation of the small number of cookies and similar technologies that may be used on this website.

Our approach: No advertising or analytics cookies Last updated: 6 October 2026
Terms of Service Managed Services Agreement Privacy Policy Cookie Policy

On this page

  1. What cookies are
  2. How we use them
  3. Privacy-friendly analytics
  4. Embedded video
  5. Your controls
  6. Changes
  7. Contact

The short version
Vivify does not use advertising cookies or third-party analytics cookies. Any essential cookies are there only to make the website work.

1. What Cookies Are

Cookies are small text files that a website can store on your device. They are commonly used to remember information between pages, keep a site secure, understand how it is used or support content supplied by another service.

Similar technologies, such as local storage, can perform related functions. This policy uses the word “cookies” to cover both cookies and comparable browser storage where appropriate.

2. How We Use Cookies

We may use a small number of strictly necessary cookies where they are required for the website to operate—for example, to protect a form from abuse, preserve essential session information or remember a privacy choice.

Strictly necessary cookies cannot be switched off through the website because the relevant feature may not work without them. We do not use them to build a marketing profile or follow you around the web.

We do not use:

  • advertising or behavioural targeting cookies;
  • social media tracking pixels; or
  • third-party analytics cookies.

3. Privacy-Friendly Analytics

We use Matomo, hosted on infrastructure under our control, to understand in aggregate how the website is used. It is configured not to set tracking cookies, and visitor IP addresses are anonymised.

This gives us useful information—such as which pages are visited and whether something is broken—without tracking individuals across other websites or sharing analytics data with an advertising platform.

4. Embedded Video

Some pages may include videos hosted by services such as Vimeo or YouTube. Where possible, we show a local preview image first and connect to the video provider only after you choose to play the video.

Once a video is loaded, the provider may receive technical information such as your IP address and browser details and may set its own cookies or use similar technologies. This is controlled by the provider, particularly if you are signed in to an account with them.

You can choose not to play an embedded video. Where practical, we use the provider’s privacy-enhanced or do-not-track options to reduce unnecessary data collection.

5. Your Cookie Controls

You can inspect, block or delete cookies using your browser settings. Blocking all cookies may prevent some website features from working correctly.

Browser controls vary, so consult the privacy or help section of your browser for current instructions. General information about cookies is also available from the Information Commissioner’s Office.

6. Changes to This Policy

We may update this policy if the website, the services we use or the law changes. The “Last updated” date at the top of this page will show when it was most recently revised.

More information about how we handle personal data is available in our Privacy Policy.

7. Contact

If you have a question about cookies or privacy on this website, email info@vivify.co or write to:

Vivify HQ Ltd
49 Station Road
Polegate, East Sussex
BN26 6EA
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© Vivify HQ Ltd 2026 | Company no: 08691009 | Registered Office: 49 Station Road, Polegate, East Sussex, BN26 6EA

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